Outline from Premier Homecare on the role of our Home Care Coordinators in Bristol
Clients often ask what to all the Premier Homecare staff do at our two offices, so we decided to focus on each department starting with our Home Care Coordinators in Bristol.
Home Care Co-ordinators at the Premier Homecare office in Westbury-on-Trym are vital to the smooth running of our award-winning home care services on a daily basis across Bristol and South Gloucestershire.
The team of Home Care Coordinators at Premier Homecare carry out a range of duties in Bristol.
They handle the initial enquiry and deal with the planning required for each bespoke care package we provide for every service user.
They will make the initial assessment of the client’s needs and then send communications out to the relevant carers as well as an overview for clients, which includes a bespoke Care Plan for each individual.
The Home Care Coordinators will also overview all new home care services and carry out an interim 6-week review initially to ensure at the beginning of the package, everything is running smoothly and is accurate to the client’s requirements, then an annual review to ensure the Care Plan is being adhered to and update any relevant changes if needed.
The Home Care Coordinators (HCC) are an important part of the Home Care business overall, and our HCC workers have an NVQ Level 3 in Health & Social Care, as well as office experience and a minimum of five years of care experience.
HCC staff risk assess all home care packages to ensure that they are safe for carers and service users. This includes areas such as manual handling equipment. If there is a potential risk, a HCC will notify a carer immediately.
Our team of HCC staff also get feedback from all care workers at client properties in Bristol and South Gloucestershire on all care packages.
This helps them to improve home care services wherever possible, as well as enabling HCC employees to liaise with the Planning and Help Desk teams.
Our Senior HCC has been with us for 10 years, while two other HCC workers have worked their way up through different care roles at Premier Homecare.
In fact, of the Head Office staff working at Premier Homecare, only three have not come originally from a care background with care sector experience.
To find out more about the full range of our Home Care services in Bristol, please visit here.
To have a chat with us about our Home Care services in Bristol, please ring our Westbury-on-Trym head office on 0117 959 2013, mention this News post and ask to speak to a member of the Home Care team.
We will identify your specific needs and requirements, enabling us to prepare a personalised package of care
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Right from the beginning I’ve felt very welcomed and supported by everyone that works at premier homecare. As I am new to care work, this has been important as at times it can be challenging, but I know that there is always someone there to help and guide me. From my initial interview to training, in the office and shadow training on visits, everyone has been extremely kind, informative and helpful. I am constantly learning new skills and enjoy meeting new people within their homes. Being able to support people to live independently is very rewarding. Written by current Care Assistant – Lucy P.We are proud to have you as part of the team Lucy, you are an amazing carer! Thank you for always being so lovely and cheerful. 🥰#happyemployee#team #carer #carerjobsbristol#premierhomecare#homecare... See MoreSee Less
Shoutout to Leah and Louisa from our Bristol Recruitment Team for their incredible efforts last week! 👏👭 They went out to the community, engaging with local business owners and leaving recruitment leaflets to spark interest in becoming a part of our caring community.They also couldn't resist checking out the new Premier Sainsbury's ad, proudly displayed at the store entrance! 🛒#communityengagement#homecare#premierhomecare... See MoreSee Less
As dementia progresses, it can often cause changes to a person’s eating and drinking habits, from their food preferences to eating less or eating more. Follow these four simples steps to help support someone living with dementia if they won’t stop eating.1. Look at whether your relative is drinking enough - thirst can often be mistaken for hunger.2. Think about whether your relative’s routine or circumstances have recently changed. They may be confused about when mealtimes are and seek food more often than usual.3. If your relative is overeating, try substituting high calorie foods with lower calorie versions and/or healthier foods such as salads, fruit and vegetables.4. Consult their GP before making any major changes to diet. Explore if there might be a physical or medical reason causing the eating habit changes, and if their health is being affected in a negative way. Changes in behaviour aren’t always cause for concern, so if the new eating habits isn’t having a negative impact on their health, think about whether it really is a problem.For more information on how to manage eating habits whilst living with dementia, visit bit.ly/47HpHvH... See MoreSee Less