As an award-winning and family-run independent care company, Premier Homecare is often asked what are the main questions a client should ask a Live-In care provider in Bristol when sourcing a care package.
Live-In care is one of our most popular care services offered across Bristol and we pride ourselves on delivering a high-quality bespoke level of care to our expanding number of private Live-In care clients.
So, in no specific order of importance or preference, here are our top questions to ask a Live-In care provider in Bristol before you commit to contractual arrangements with a Live-In care provider:
How do you match client requirements and Live-In carer personalities?
This is a vital consideration and at Premier Homecare we always ensure every Live-In care client meets their dedicated carer or carer team before any care package commences.
How is the care package managed and it is bespoke?
We closely manage the whole Live-In care package from commencement with every client. All our Live-In care packages in Bristol are bespoke to each client, with a high level of communication being maintained at all times between our care staff and Head Office.
Is there cover provided for sickness or carer holidays?
Premier Homecare has a dedicated Live-In care Senior Manager, and any staff holidays or sicknesses are rapidly and professionally covered for clients. Being locally based, we are able to respond quickly and efficiently and put well qualified and experienced carers into posts as required.
Are all the Live-In carers self-employed on basic short-term contracts?
At Premier Homecare all Live-In care workers are permanently employed and all have contracts of employment. Furthermore, all of our care assistants are up-to-date with their training to industry standards and are fully supported and supervised by Head Office personnel.
Because of this, clients don’t have to worry about employment law or legal paperwork either, which they would have to if they were employing a carer directly themselves. We manage all of this and provide a seamless service.
Do you interview all Live-In care workers in person?
All Premier Homecare Live-In care workers are interviewed face-to-face before being offered employment with us.
We have stringent recruitment policies in place for all Live-In carers, and only employ staff with a good level of local knowledge, which helps when taking clients shopping, to the theatre, and to visit friends.
Is Premier Homecare a local care company or a national chain?
We are a local, independent, family-run Live-In care provider in Bristol and are able to liaise quickly with other health professionals to assist clients and give them the best service and attention at all times.
We are now providing more Live-In care packages in Bristol than ever before, and are always happy to discuss the bespoke needs of any private client.
To read more about our Live-In care services in Bristol, please visit here.
Read this superb example of a Live-In care package in Bristol.
To have a chat with us about our Live-In care services in Bristol, please ring our Westbury-on-Trym head office on 0117 959 2013 and mention this News post.